- Posted by gwtadmin
- On December 8, 2014
- 0 Comments
A successful hand-off is defined as, “the transferring and accepting of the responsibility of a patient’s care through effective communication.” This includes transfers that occur within hospital departments of an organization, or transfers to other outside providers typically the most stressful and problematic area is hospital to home where professional care meets barriers with language, verification, medicines changing rapidly and family interactions.
Passing critical and necessary information at the time of transfer has been a pain point for many healthcare organizations. It is estimated that 80% of serious medical errors involve miscommunication when patients are transferred between caregivers. Just how often does a single carer have all the detailed information ? Too regularly you will see a daughter doing that role and when a break occurs the other family are easily confused with medication, tasks to do and when certain things out of the norm occur how to deal with it and now think of that concept when applied to the caregivers for your own children, or for your mother! That is why hand-offs are so important and GoWalktalk’s Connecting Health solution is easily adopted in healthcare, senior care, short term care and hospital to home stages, including ambulatory care?
Transforming Healthcare requires the measurement and effective hand-offs between and for healthcare providers. Organizations need to identify barriers to improving hand-offs.
- align hand-off expectations
- develop a process for a successful hand-off, and
- encourage better relationships and communication between staff members.
GoWalkTalk’s connecting health product is a superb aid during the transition stage and successfully keeps all involved carers or family informed in a live up to date service that has verification steps to ensure patient safety, it was noted that senders of information and receivers of information had different expectations of what a successful hand-off looked like.
Source of 80% evaultion: https://www.jointcommission.org